Engage in secure,
meaningful
dialogues

GMS Viber Business Messages

Talk to an expert

Inform

Share timely
and essential
updates

Transactional messages help your customers stay on top of their account balance, deliveries and purchase receipts

Engage

Send rich,
eye-catching offers
and promotions

Liven up your offers with images, files and CTA buttons

Interact

Accompany customers
throughout their
entire user journey

Leverage Viber’s 2-way capabilities to resolve customer issues and gather feedback

Talk to our experts today to create a perfect match for your specific needs
Talk to an expert

Viber
Key stats

Turn conversations into

conversions

Bring your customer communication to new heights with Viber Business Messaging.
Amplify your campaigns through Viber’s rich content capabilities.

Grow your campaign conversions

engage with your audience via a familiar channel

Increase your retention rates

provide timely support and advice thanks to Viber’s
2-way capabilities

Build loyalty

interact with them at multiple touchpoints

Boost positive brand sentiment

win customers over with thoughtful, well-timed,
actionable messages

Talk to our experts today to create a perfect match for your specific needs
Talk to an expert

Empowering conversational

commerce

GMS as Payment Gateway for Viber Chatbots

Embrace new
capabilities

  • Reliable billing platform

  • Secure transactions

  • Global connectivity options

viber-business-messages

NEW! Viber Business Calls

Enhance support with real time-voice instructions

  1. Add-on call button
    built into your brand profile
  2. Short number
    easy to type into the dial pad
  3. Deep call link
    free calls through the Viber app
Get in touch to discover how you can get started with VBC
Talk to an expert

Features

Extend your customer reach through rich, secure, and engaging conversations

Two way communication capablities

End-to-end encryption

Branded unified Business Account for all types of messages

Engaging content


Easily integrates with CRM and ERP systems

Find the best fit
for your current
framework

You may use Viber Business Messages as a standalone product, or as a part of GMS Business Communication Suite — our robust CPaaS solution

Web UI

GMS Business Communication Suite

Learn more

API Library

Explore

Let's get started

Our experts are here to help your ideas take flight

Talk to an expert
Viber helped us inform our customers about the contactless refuelling service available at OKKO filling stations. The campaign was extremely helpful for retaining customers and drawing the attention of Ukrainians to the OKKO Pay service benefits during the initial stages of Covid-19 lockdown. After three months of Viber campaign, the service’s audience has grown by 33%.
Olga Semchuk
Head of the Fishka loyalty programme

Why GMS

Empowering businesses to build connections, drive
engagement, and accelerate growth

9/10
Customers

are Highly Satisfied

900

Mobile operators

in 200 countries

17

Years of leadership

in the market

ISO

ISO/IEC 27001

and ISO 9001

8 bn

SMS & OTT

messages processed
per year

INDUSTRY

Accolades

Global Enterprises from multinationals to SME, have recognised GMS as a Tier 1 vendor, this is an important achievement given the highly competitive environment of A2P SMS messaging for enterprises. Specifically, GMS is perceived to have excellent delivery rates and is a vendor that is easy to work with.”

Jason Bryan

CEO, ROCCO Research

A2P SMS Enterprise

A2P SMS MNO

ROCCO Accolade SMS Firewall 2023

SMS Firewall

ROCCO Accolade CPaaS 2023

CPaaS

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our blog

and gain deeper insights

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