Who we are:
GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. Our vision is to become the leading creator of value in the communication world. Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences. We are the strategic partner of choice, ready to greenlight tomorrow.
What you’ll do:
- Manage and maintain the Salesforce platform, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
- Handle all administrative functions e.g. user maintenance, modification of page layouts, generation of reports and dashboards, and creation of new fields.
- Perform ongoing system administration, including data integrity, loads, system backups, and security settings.
- Collaborate with various departments to identify and gather requirements, translating into best practice scalable solutions focusing on exceptional user experience.
- Oversee significant Salesforce projects, including implementations or migrations, ensuring they align with business goals.
- Manage integrations with third-party applications and tools, ensuring data flow and functionality.
- Provide training and support for Salesforce users, ensuring they effectively utilize the system.
- Stay updated on Salesforce releases and features and recommend enhancements to improve system efficiency and effectiveness.
- Troubleshoot and resolve Salesforce functionality and integration issues with other systems.
- Document system configuration and administrative processes.
- Identify unused or underutilized platform features and provide continuous optimization of the platform.
What we expect:
- 3+ years of experience in administrating Salesforce (Sales Cloud).
- Salesforce Admin Certification (ADM 201) will be an advantage.
- Experience with Hubspot will be an advantage.
- Fluent English.
- Strong understanding of the Salesforce platform with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
- Proficiency in creating and managing reports and dashboards.
- Proactive attitude to platform enhancements.
- Analytical mindset with strong problem-solving skills and the ability to handle multiple tasks simultaneously.
- Good communication and interpersonal skills, with the ability to work effectively with a variety of stakeholders.
- Detail-oriented with a passion for data accuracy and integrity.
What we offer:
- Multicultural & dynamic environment in fast-growing worldwide business.
- One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
- Professional team that is committed and stands for the highest performance standards.
- Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities.
- Customer-oriented culture with high respect for both internal and external customers.
- Competitive salary and bonus system.
Please submit the form below or send your updated CV and cover letter to jobs@gms.net
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