HR Operations Specialist

Remote position

Are you passionate about fostering global collaboration? We are seeking an HR Operations Specialist to manage consultancy agreements and provide exceptional support to our consultants around the world. If you’re ready to make an impact and thrive in a dynamic team, we want to hear from you!

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Who we are:
GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improving the technical capabilities of GMS CPaaS. Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences. We are the strategic partner of choice, ready to greenlight tomorrow.

 

What you’ll do:

  • Serve as the primary point of contact for consultants across multiple countries.
  • Manage the full lifecycle of consultancy agreements, including initiation, reviewing, coordination of signing, renewing, and terminating contracts and additional agreements.
  • Review, verify, and process consultants’ invoices, ensuring accuracy and compliance with contractual terms.
  • Address and resolve consultants’ queries related to agreements, payments, or other issues.
  • Administer out-of-service days and track consultants’ availability and service periods.
  • For Ukrainian contracts, assist in verifying service reports, controlling amounts, and preparing necessary documentation.
  • Collaborate with legal and finance teams to ensure compliance with local regulations.
  • Ensure the smooth onboarding and offboarding process for consultants globally.
  • Participate in other HR-related processes.

 

What we expect:

  • 2+ years of experience in HR role preferably with international teams.
  • Experience in contract management.
  • Prior experience working with contractors or consultants in a global context is an advantage.
  • Advanced user of MS Office Suite (Excel, Word, Outlook, SharePoint).
  • Fluent Ukrainian, Upper-Intermediate English proficiency.
  • Strong organizational and self-management skills. Ability to manage time effectively in a remote-first, global work environment.
  • Excellent interpersonal and communication abilities.
  • High attention to detail and accuracy.
  • Cultural sensitivity.

 

What we offer:

  • Multicultural & dynamic environment in fast-growing worldwide business.
  • One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
  • Professional team that is committed and stands for the highest standards of performance.
  • Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities.
  • Customer-oriented culture with high respect for both internal and external customers.
  • Competitive salary and bonus system.

 

Please submit the form below or send your CV and cover letter to jobs@gms.net

Apply

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