Customer communications

GMS Communication Platform

Drive engagement and conversions through popular communication channels​

GMS Communication Platform
GMS supported channels
Channels-ENG-mobile-01 (1)
ENGAGE AND CONVERT

Easily create engaging omnichannel experiences

GMS Communication Platform is designed to empower you to deliver seamless, consistent, and impactful communication across channel customers prefer.

GMS Communication Platform
ENGAGE AND CONVERT

Reach, adapt and launch campaigns faster

Reach with relevance

Reach with relevance

Create messages that feel personal, even when reaching audiences at scale. 

Create smarter campaigns

Create smarter campaigns

The GenAI Content Builder generates tailored message variants so you can refine, align, and go live - with confidence.  

Turn insights into action

Turn insights into action

Make smarter decisions faster - real-time analytics give you a clear view of what's working and what's not.

USE CASES

Unlock your full communication potential

GMS Communication Platform is designed to empower you to deliver seamless, consistent, and impactful communication across channel customers prefer.

Marketing campaigns

Promotional updates

Abandoned cart reminders

Product notifications

Customer re-engagement

 

Operational notifications

Order and delivery updates

Account verification

Bookings and reminders

Alerts and notifications

 

2-way messaging

Customer surveys

Confirmations and rescheduling

Feedback loops

SMS voting

DISCOVER OPPORTUNITIES NOW

Seamless messaging, impactful results

Let's explore how personalized, timely communication can help you achieve your business goals.

FEATURES OVERVIEW

Create campaigns with less effort and more control

Experience seamless communication with intuitive features designed to help you communicate with ease, track your success, and deliver exceptional experiences.

GMS Communication Platform - unified communication

Unified communication

A single hub for managing interactions across various channels such as SMS, WhatsApp, Viber, and other.

GMS Communication Platform - campaign builder

Intuitive campaign builder

From personalization to scheduling in only few clicks, creating effective campaigns has never been so simple.

GMS Communication Platform - integrated analytics

Integrated analytics

Track the delivery, engagement, and reactions in real-time and adjust your communication strategy.

GMS Communication Platform - robust security

Robust security

Rely on exceptional security measures including encryption, data anonymization, access controls, and more.

GMS Communication Platform - channel orchestration

Channel orchestration

Never lose a connection - adapt to your customers availability and ensure message delivery with fallback options.

GMS Communication Platform - CRM integrations

CRM integrations

GMS makes integrating customer data effortless for more effective campaigns and unmatched efficiency.

Ophtalvision quote

The flexibility of GMS Communication Platform allows Ophtalvision
to formulate and adjust our campaigns to ensure the right people receive the right message. GMS support in whatever way required to ensure a smooth integration and service. A great team, warm, available and flexible. Attentive to requests, they work quickly, very well and are very accommodating. It’s a pleasure to work with them!

Laura Merz
Marketing & Communications lead, Ophtalvision
PROVEN EXCELLENCE

Your strategic partner

Backed by direct connections to 275+ mobile network operators, strategic partnerships, and 20 years of telecom expertise, we help businesses engage customers, strengthen trust and scale with confidence. 

9/10

customers are highly satisfied

ISO

9001, 27001, 27701, and 22301 certification

20

years of industry leadership

700+

enterprise customers

8bn

messages exchanged

Let's talk

Ready to take the next step?

Unlock your full communication potential with GMS Communication Platform.

 

Talk to our team
To discuss your needs, please complete the form.