Viber Business Messages
Elevate your customer communications and amplify your campaigns
Showcase more and sell better
Using Viber Carousel Messages, a new interactive message type, you can present multiple offerings in a single message — making it easier for customers to explore and choose.
Share eye-catching cards with images, headlines, and CTAs designed to turn interest into action.
Simplify choices, speed up decisions
Guide customers through quick, structured selections - from booking and delivery preferences to product add-ons - all with Viber Quick Reply Messages.
Help users act faster with clean, easy-to-tap lists that reduce friction and drive completion.
Maximize engagement with rich media
Bring your messages to life with Viber's rich media capabilities. Share eye-catching images, captivating videos and interactive buttons that not only grab attention but also drive action.
Make every message an opportunity to engage, inform, and sell.
Share timely and essential updates with ease
Reach your customers when it matters most. Deliver essential updates directly to their screens, keeping them informed and engaged while turning every message into an opportunity to connect, convert and achieve results.
Exchange critical information or foster deeper conversations in the app your customers already love.
Deliver memorable conversational experiences
Viber is designed for meaningful interactions. When a customer writes or replies to your business, a 24-hour session opens, allowing them to ask questions, exchange files, and resolve their request in one chat, with no charge for your replies.
Answer the moment customers reach out and build trust with every reply.
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GMS has helped us understand and leverage the potential of Viber Business Messaging and Viber Chatbots. Through our years-long collaboration, we learned that GMS is on the frontline of communication innovation, enabling businesses like ours to effectively use and drive results with the latest Viber features.
