Customer Communications​

WhatsApp Business Messages

Extend your reach to new audiences on the world's most-used messaging app 

GMS WhatsApp Business Messages
WHATSAPP FOR BUSINESS

Essential features for success

As the world’s most widely used messaging app, WhatsApp is an immediate, convenient, and powerful way for brands to reach, engage, and convert their audiences. ​
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WhatsApp Business Messaging by GMS enables enterprises to boost customer engagement, improve conversions, and grow loyalty with content-rich conversations.​

GMS WhatsApp Business Messages

Rich interactions

Exchange images, videos, emojis, and more

 

Use Reply Buttons and List Messages for faster responses and actions

 

Showcase your products and services

GMS WhatsApp Business Messages

Enhanced security

Secure interactions with end-to-end encryption

 

Authenticate user accounts safely

 

Protect every customer interaction

GMS WhatsApp Business Messages

Verified account

Stand out with a verified WhatsApp business account

 

Showcase your brand's profile with essential details

 

Ensure your messages are recognized as trustworthy and authentic

GMS WhatsApp Business Messages

Improved CX

Ensure seamless communication at every touchpoint of the customer journey

 

Enhance customer satisfaction through personalized, real-time interactions

 

Provide intuitive and fast support

INTERACT

Engage in customer conversations

WhatsApp is a truly conversational channel - that let's your business and your clients engage in dialogues that inspire action.

Seamlessly handle customer support inquiries, process orders, and enable conversational commerce with ease.

GMS WhatsApp Business Messages
ENGAGE

Share engaging promotions and offers

Deliver eye-catching, personalized offers through WhatsApp and convert casual shoppers into loyal customers.

Enhance promotions with images, videos, interactive buttons and links that lead customers directly to your products.
GMS WhatsApp Business Messages
INFORM

Deliver timely notifications and updates

Reach your customers when it matters most. Deliver essential updates directly to their screens, keeping them informed and engaged while turning every message into an opportunity to connect, convert and achieve results.

Exchange critical information or foster deeper conversations in the app your customers already love.
GMS WhatsApp Business Messages
AUTHENTICATE

Provide seamless user authentication

With predefined WhatsApp's templates you are able to provide users with easy and secure way to verify their accounts and speed up the authentication process.

With end-to-end encryption you are sure your transactions remain at the highest level of security.
GMS WhatsApp Business Messages
WhatsApp to SMS fallback

Backup your message delivery with SMS

Your business can’t afford message loss. With WhatsApp-to-SMS fallback, you can deliver content on WhatsApp first and rely on SMS as a safety net.

 

It’s a flexible and efficient way to stay connected with your customers while optimizing delivery costs.

GMS WhatsApp to SMS fallback
DISCOVER OPPORTUNITIES NOW

WhatsApp connects customers with brands they love — will yours be one of them?

Reach out today, and our team will help you begin building meaningful customer relationships.
FULL COMMUNICATION SUITE

Build your own communications mix

Ready to integrate WhatsApp into your existing systems? With our easy-to-implement API, you'll be up and running in no time.

GMS Communication Platform

Create and broadcast compelling SMS campaigns using intuitive web-platform that requires no previous knowledge.

Communications APIs

Ready to integrate SMS into existing systems? With our easy-to-implement API you'll be ready in no time.

PROVEN EXCELLENCE

GMS in numbers

Commited to providing innovation and expertise to enterprises and Mobile Operators.

9/10

customers are highly satisfied

ISO

9001, 27001, 27701, and 22301 certification

20

years of industry leadership

700+

enterprise customers

8bn

messages exchanged

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