Customer Communications
RCS Business Messaging
Engage customers with branded, interactive messaging experiences
FEATURES
Power your customer communication with RCS
Deliver impactful, branded messages to users at scale using the native messaging app.
RBM (RCS Business Messaging) makes enterprise communication more engaging, secure, and far-reaching by combining the broad reach of SMS with the power of digital UX.
RBM (RCS Business Messaging) makes enterprise communication more engaging, secure, and far-reaching by combining the broad reach of SMS with the power of digital UX.
Expanded reach
Tap into the world’s most widespread customer communication channel - natively integrated into messaging apps.
Standout experiences
Use visuals, carousels, and quick-reply buttons to create app-like journeys that drive attention and conversions.
Trusted, verified sender ID
Deliver messages with your brand name, logo, and verified badge - no short codes or uncertainty.
Robust performance insights
Track delivery, engagement, and click-throughs with detailed brand-level reporting to optimize campaigns in real-time.
ENGAGE
Boost conversions with interactive branded messages
Elevate holiday, event-based, or limited-run campaigns using rich media, suggested replies, and direct purchase options.
INFORM
Send rich, real-time notifications with brand impact
Go beyond plain text - share order updates, confirmations, and reminders with logos, images, and quick action buttons that customers recognize and trust.
Authenticate
Secure customer logins with trusted identity and encryption
Deliver time-sensitive OTPs and login codes using verified sender ID, encryption, and your brand's visual identity - enhancing both security and confidence.
Support
Enable rich customer service in the native messaging app
Let users ask questions, get help, or take action with smart replies and suggested actions - all without leaving their messaging app.
