Conversational Commerce
Discover AI-driven path-to-purchase automation for increased conversions
90% boost in online sales
GMS Viber Business Messages and Chatbots
A leading pharmacy chain uses Viber Business Messages and Viber Chatbots by GMS to connect with customers on their favourite chat app. Personalized communication and in-app ordering drove higher engagement, improved conversions, repeat purchases, and a 243% ROI.
Industry-recognised skills and thought leadership
Increase conversions and business growth
Rethink traditional approaches - use the power of AI and omnichannel technologies to boost sales and improve retention.
Optimise path to purchase
Initiate meaningful interactions, and guide your customers through the funnel.
Generate leads efficiently
Provide personalised guidance, recommendations, and promo offers to drive clicks, likes, and sales.
Optimise costs
Unlock goal-driven conversation automation and optimize your spending while growing conversions.
Increase operational efficiency
Simplify engagement with an omnichannel strategy that enhances customer experiences and optimizes operational efficiency.
Grow retention and loyalty
Consumers are willing to stay longer and spend more with companies that provide excellent experiences.
Boost positive sentiment
Enable consistent and convenient interactions to delight both first-time and loyal customers.
AI Chatbots for Sales
Grow conversions through conversational experiences
Streamline your customers' path to purchase by providing intelligent assistance at any touch point - from discovery to purchase.
Let an AI-powered virtual agent intuitively handle customer inquiries, deliver product details and empower customers to self-serve during their interactions with your business.
GMS Campaign Platform
GMS platform is designed to empower you to deliver seamless, consistent, and impactful communication across channel customers prefer.
Whether you're sharing promotions, important updates, or engaging in two-way conversations, our platform ensures your messages reach the right audience at the right time.
Data-driven AI Content Builder
As opposed to generic GPT solutions, GMS creates a custom AI model that lets you generate large volumes of authentic content in a matter of seconds.
Optimise your content creation processes without compromising on style or information quality, and deliver content that will catch the attention of every user.
Re-engage one-time buyers with conversational commerce
Using right communication approach can help you improve purchase rates and provide customers with smooth shopping experience that will make them coming back to your brand.
Dive into our blog to learn about the best practices.
GMS in numbers
Commited to providing innovation and expertise to enterprises and Mobile Operators.
9/10
customers are highly satisfied
ISO
ISO/IEC 27001 and ISO 9001 certification
19
years of industry leadership
700+
enterprise customers
8bn
messages exchanged