GMS CPaaS suite

Viber for Business

Elevate your customer communications and amplify your campaigns

GMS Viber for Business
ENGAGE

Maximize engagement with rich media

Bring your messages to life with Viber's rich media capabilities. Share eye-catching images, captivating videos and interactive buttons that not only grab attention but also drive action.

Make every message an opportunity to engage, inform, and sell.

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INFORM

Share timely and essential updates with ease

Reach your customers when it matters most. Deliver essential updates directly to their screens, keeping them informed and engaged while turning every message into an opportunity to connect, convert and achieve results.

Exchange critical information or foster deeper conversations in the app your customers already love.
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INTERACT

Deliver memorable conversational experiences

Viber is designed for meaningful interactions. Empower your customers to engage directly with your brand through two-way messaging or automated chatbot solutions, allowing them to ask questions, resolve issues, share feedback, and feel heard.

Come closer to customers and build trust with every conversation.
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BENEFITS

Unique advantages to power your communication

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Branded profile

Establish your brand’s credibility with an official Viber business account, making it easy for customers to identify your messages as authentic and trustworthy.

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Rich media content

Enhance your communication and increase engagement by adding rich media content, interactive buttons, and personalized calls to action to your Viber messages.

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Secure messaging

Viber’s end-to-end encryption secures all interactions, allowing your business to communicate with customers safely, knowing their data is well protected.

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Detailed insights

Get access to detailed insights on the performance of your campaigns in real-time, optimize campaigns and improve results.

SUCCESS STORIES

Solutions proven to drive results

Greenlight your tomorrow with AI-driven communications solutions from GMS. Discover a wide range of possibilities to take your business to another level.

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Podorozhnyk pharmacy boosting marketing results by 243%

Leading pharmacy chain in Ukraine achieved exceptional results by using GMS' Viber Business Messages and Chatbots to effectively drive customer engagements and enable in-app ordering - achieving growth of 90% of online sales.

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Increased customer satisfaction with Viber Business Calls by GMS

Oschadbank enhanced customer support by implementing Viber Business Calls by GMS, leading to increased levels of customer satisfaction, improved service efficiency and optimized maintenance costs.

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Winning 10% of lost carts with Viber transactional messages

Using GMS' Viber Business Messages enabled COMFY  to overcome abandoned shopping cart challenge and increase the turnover by 10% in 7 months. Combining it with sending promotional offers lead to continuous increase in online sales.

DISCOVER OPPORTUNITIES NOW

Customers are already searching for brands on Viber — are you ready to meet them?

We'll make it quick and easy for you to start connecting with them.

VIBER CHATBOTS BY GMS

Empowering conversational commerce and support

Empower your customers to self-serve with chatbots that offer seamless support, complete transactions, run surveys, and deliver key information - creating efficient, frictionless experiences.

Unlock new efficiencies and accelerated revenue growth with GMS AI-powered chatbot solutions.
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VIBER BUSINESS CALLS

Unlock new line of support for improved CX

Deliver exceptional support experiences though customer-preferred channel. Let customers seamlessly switch between calls and messaging for free, and ensure uninterrupted communication flow.

Using Viber Business Calls by GMS let's you cut call centre costs by using channel that offers more affordable price point than 0-800 support numbers.

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FULL COMMUNICATION SUITE

Build your own communications mix

Communication doesn't have to be complex. Access the right mix of solutions tailored to your needs.

GMS Campaign Platform

GMS Campaign Platform

Access our intuitive web platform and easily create, customize and send engaging Viber campaigns.

single API

Single API

Ready to integrate Viber into existing systems? With our easy-to-implement API you'll be ready in no time.

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Template manager

Create, approve and manage Viber templates by using or user-friendly interface.

PROVEN EXCELLENCE

GMS in numbers

Commited to providing innovation and expertise to enterprises and Mobile Operators.

Rakuten Viber official partner since 2015.

9/10

customers are highly satisfied

ISO

ISO/IEC 27001 and ISO 9001 certification

19

years of industry leadership

700+

enterprise customers

8bn

messages exchanged

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