GMS CPaaS suite

Viber for Business

Connect, engage, and grow with a full suite of tools — all designed to deepen customer relationships at scale.

Viber for Business
podorozhnyk
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metro
oschadbank
podorozhnyk
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oschadbank
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oschadbank
podorozhnyk
comfy
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oschadbank
podorozhnyk
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oschadbank
podorozhnyk
comfy
metro
oschadbank
podorozhnyk
comfy
metro
oschadbank
podorozhnyk
comfy
metro
oschadbank
podorozhnyk
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oschadbank
podorozhnyk
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metro
oschadbank
BENEFITS

Unique advantages to power your communication

Branded profile

Branded profile

Establish your brand’s credibility with an official Viber business account, making it easy for customers to identify your messages as authentic and trustworthy.

Rich media content

Rich media content

Enhance your communication and increase engagement by adding rich media content, interactive buttons, and personalized calls to action to your Viber messages.

Secure messaging

Secure messaging

Viber’s end-to-end encryption secures all interactions, allowing your business to communicate with customers safely, knowing their data is well protected.

Detailed insights

Detailed insights

Get access to detailed insights on the performance of your campaigns in real-time, optimize campaigns and improve results.

Viber Business Messages

Reach customers with rich content in a trusted business channel

Connect with your customers on their preferred messaging app through rich, personalized conversations — featuring images, video, and file sharing for a seamless and memorable experience.
Viber Business Messages
DISCOVER OPPORTUNITIES NOW

Customers are already searching for brands on Viber — are you ready to meet them?

We'll make it quick and easy for you to start connecting with them.

VIBER CHATBOTS BY GMS

Empowering conversational commerce and support

Empower your customers to self-serve with chatbots that offer seamless support, complete transactions, run surveys, and deliver key information - creating efficient, frictionless experiences.

Viber Chatbots
VIBER BUSINESS CALLS

Unlock new line of support for improved CX

Deliver exceptional support experiences though customer-preferred channel. Let customers seamlessly switch between calls and messaging for free, and ensure uninterrupted communication flow.

Viber Business Calls
Viber Gems

Engage your customers with interactive messaging experience​

Turn everyday communication into engaging, interactive experiences that help customers connect with your brand in a natural and enjoyable way. Deliver standout brand moments with visually rich message formats designed to capture attention.

Viber Gems
WE DON'T NEED MILLIONS OF YEARS TO DELIVER.

Why our Clients
Choose Us?

Viber Business Messages
Viber Chatbots

Ukraine’s Largest Pharmacy Chain Boosts Marketing Results by 243%

Leading pharmacy chain in Ukraine, Podorozhnyk, achieved exceptional results by using GMS' Viber Business Messages and Chatbots to effectively drive customer engagements and enable in-app ordering - achieving growth of 90% of online sales.

"You can now place an order directly within Viber app"

Viacheslav Sauts, Marketing Director, Podorozhnyk
Viber Gems

Ukraine's Leading State Bank Reached 15M Users

Oschadbank, one of Ukraine's largest banks (1,200+ branches, 5M customers), became the first financial institution in the country to launch Viber Gems, running two holiday campaigns that reached 15M unique users and expanded its brand beyond owned channels. 

"Viber Gems is unlike anything else in the messenger space"

Serhiy Hrabchak, CMO, Oschadbank
Viber Carousel Messages

Prostor Boosts Website Traffic by 30% with Viber Carousel Messages

Prostor, a beauty and personal care chain with 470 stores in Ukraine, used Viber Carousel Messages by GMS to showcase multiple promotions in a single message - driving a 30% increase in website traffic and a 4% growth in purchase conversion rate. 

"Viber Carousel Messages proved as direct driver of sales and customer engagement"

Nataliia Srednya, Marketing Director, Prostor
FULL COMMUNICATION SUITE

Build your own communications mix

Communication doesn't have to be complex. Access the right mix of solutions tailored to your needs.

GMS Campaign Platform

GMS Campaign Platform

Access our intuitive web platform and easily create, customize and send engaging Viber campaigns.

Single API

Single API

Ready to integrate Viber into existing systems? With our easy-to-implement API you'll be ready in no time.

Template manager

Template manager

Create, approve and manage Viber templates by using or user-friendly interface.

PROVEN EXCELLENCE

GMS in numbers

Trusted by enterprises and mobile operators to deliver innovation at scale. Rakuten Viber official partner since 2015.

9/10

customers are highly satisfied

ISO

ISO/IEC 27001 and ISO 9001 certification

20

years of industry leadership

700+

enterprise customers

8bn

messages exchanged

LET'S UNLOCK YOUR NEW COMMUNICATION CHANNEL

Ready to take the next step?

With the right structure and expert support, Viber can become your most effective channel for customer engagement and retention.
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To discuss your needs, please complete the form.