Viber for Business
Elevate your customer communications and amplify your campaigns
Maximize engagement with rich media
Bring your messages to life with Viber's rich media capabilities. Share eye-catching images, captivating videos and interactive buttons that not only grab attention but also drive action.
Make every message an opportunity to engage, inform, and sell.
Share timely and essential updates with ease
Exchange critical information or foster deeper conversations in the app your customers already love.
Deliver memorable conversational experiences
Come closer to customers and build trust with every conversation.
Unique advantages to power your communication
Branded profile
Establish your brand’s credibility with an official Viber business account, making it easy for customers to identify your messages as authentic and trustworthy.
Rich media content
Enhance your communication and increase engagement by adding rich media content, interactive buttons, and personalized calls to action to your Viber messages.
Secure messaging
Viber’s end-to-end encryption secures all interactions, allowing your business to communicate with customers safely, knowing their data is well protected.
Detailed insights
Get access to detailed insights on the performance of your campaigns in real-time, optimize campaigns and improve results.
Solutions proven to drive results
Greenlight your tomorrow with AI-driven communications solutions from GMS. Discover a wide range of possibilities to take your business to another level.
Podorozhnyk pharmacy boosting marketing results by 243%
Leading pharmacy chain in Ukraine achieved exceptional results by using GMS' Viber Business Messages and Chatbots to effectively drive customer engagements and enable in-app ordering - achieving growth of 90% of online sales.
Podorozhnyk Pharmacy
Increased customer satisfaction with Viber Business Calls by GMS
Oschadbank enhanced customer support by implementing Viber Business Calls by GMS, leading to increased levels of customer satisfaction, improved service efficiency and optimized maintenance costs.
Oschadbank
Winning 10% of lost carts with Viber transactional messages
Using GMS' Viber Business Messages enabled COMFY to overcome abandoned shopping cart challenge and increase the turnover by 10% in 7 months. Combining it with sending promotional offers lead to continuous increase in online sales.
COMFY
Customers are already searching for brands on Viber — are you ready to meet them?
We'll make it quick and easy for you to start connecting with them.
Empowering conversational commerce and support
Unlock new efficiencies and accelerated revenue growth with GMS AI-powered chatbot solutions.
Unlock new line of support for improved CX
Deliver exceptional support experiences though customer-preferred channel. Let customers seamlessly switch between calls and messaging for free, and ensure uninterrupted communication flow.
Using Viber Business Calls by GMS let's you cut call centre costs by using channel that offers more affordable price point than 0-800 support numbers.
Build your own communications mix
Communication doesn't have to be complex. Access the right mix of solutions tailored to your needs.
GMS Campaign Platform
Access our intuitive web platform and easily create, customize and send engaging Viber campaigns.
Single API
Ready to integrate Viber into existing systems? With our easy-to-implement API you'll be ready in no time.
Template manager
Create, approve and manage Viber templates by using or user-friendly interface.
GMS in numbers
Commited to providing innovation and expertise to enterprises and Mobile Operators.
Rakuten Viber official partner since 2015.
9/10
customers are highly satisfied
ISO
ISO/IEC 27001 and ISO 9001 certification
19
years of industry leadership
700+
enterprise customers
8bn
messages exchanged
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