GMS Flash Call Management Solution | AI-Driven Detection & Revenue Protection

Revenue loss

Flash Calls and TTS Challenges

$1.3 billion loss to flash calling predicted

over the next 5 years

A2P market disruption

Revenue loss on A2P SMS

Limited capabilities

Firewalls are not equipped to prevent flash calls and TTS

Detection and trace issue

Flash calls are difficult to trace and TTC difficult to manage

Impact on customers

Manually entering the OTP via TTS can lead to errors

GLOBAL TRENDS

Why are flash calls an issue?

1. Revenue Losses - flash call increase leads to a decrease in SMS revenue for operators.
2. Security Concerns - flash calls can be exploited for fraudulent activities.
3. Resource Strain - handling a large number of flash calls can strain network resources.
4. Regulatory Compliance - unclear regulations for Mobile Operators.

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GMS Flash Call Management

Solution workflow

Detection

Traffic analysis, flash call and TTS AI-ML driven detection, and abnormal calls patterns identification.

Prevention

Flash call mitigation and TTS management, dynamic calls handling, and revenue leakage prevention.

Monetisation

Flash calls identification and data provided for billing.

AI-powered solution

Flash calls features

AI-driven and ML detection algorithms

Proactive and intelligent flash calls and TTS detection and identification, CLIs spoofing detection, call patterns and behaviour analysis

Fully automated E2E solution

Real time mitigation and monetisation, dynamic calls handling, workflows and processes automation, and TTS management

Smart calls handling and CLI management

Multiple actions and rules-sets support, like call block and redirection, temporary call hold, and CLI suppression/modification

Monetisation capability

New revenue streams for MNOs, like voice network streamlining, including flash calls mitigation and monetization

Ease of integration

Flexible and adaptable solution that includes standard protocols integrations like SIP and CAMEL

Cross-domain correlation

Data analysis combined from different domains with an overview of volumes and dynamics of traffic migration

GMS FCM fulfills all regulatory and technical standards

There are no specific flash call related regulations in majority of the regions. However, we are compliant with telco regulations and get complete support of local entities and MNOs for flash call management.

GSMA compliant
ITU-S, 3GPP and IEFT standards
Call control plane only

Talk to an expert

Testimonials

Why or clients choose us

The team is highly knowledgeable

GMS has provided "Flash Call Management" product since December 2023 to regulate Banglalink’s inbound voice traffic and manage flash calls very effectively, which enables establishing an efficient and secure voice traffic management and regaining control over A2P SMS traffic. The implementation and operation of the Flash Call Management by GMS was found satisfactory by the business team.

Reliable and trusted partner

GMS has deployed its Flash calls and Text-to-speech flash calls in an effective and efficient manner. It also enables us to improve our overall voice network monitoring and efficiency. We can confirm that we haven’t observed any major problems after the deployment of GMS Flash Call Management solution and are satisfied with tis implementation and performance in terms of disrupting the flash call channel.

GMS solution is a perfect fit

GMS solution has expanded our ability to identify and block flash calls, making
a significant contribution to the creation of a secure and efficient call management system. We are pleased with its performance and believe that GMS solution is a perfect fit for our customer satisfaction goal.

PROVEN EXCELLENCE

GMS in numbers

Commited to providing innovation and expertise to enterprises and Mobile Operators.

9/10

customers are highly satisfied

ISO

ISO/IEC 27001 and ISO 9001 certification

years of industry leadership

700+

enterprise customers

8bn

messages exchanged

Detect and mitigate flash calls and Text-To-Speech