Multichannel Interactions
Discover opportunities to enhance customer interactions and streamline information flows
30% increase in operational efficiency for Swiss healthcare clinic
MV Santé reduced patient no-shows by using SMS to send appointment reminders and preoperative information.
Win customers with actionable messages
Consistently delight customers across multiple channels and touchpoints. Provide crucial updates and notifications to customers and ensure they stay informed, while also enhancing security, improving CX and trust.
Inform and alert
Provide confirmations and updates for bookings, payments, or deliveries to provide reassurance and transparency in customer transactions.
Authenticate users
Reliably send OTP messages and account verification notifications through preferred channels and increase security.
Send reminders
Increase efficiency while providing exceptional customer experiences
You can turn every interaction into an opportunity - by delivering proactive communication that meets customer needs and boosts business growth.
Increase business efficiency
Boost productivity by automating notifications, updates and reminders, enabling faster and more consistent customer interactions.
Enhance security and protect data
Safeguard customer data with trusted, encrypted messaging solutions and protect your business reputation along the way.
Reduce operational costs
Save resources by automating repetitive tasks, and ensure timely customer engagement to reduce no-shows and missed opportunities.
Improve customer trust
Build loyalty by delivering reliable, timely notifications and updates that customers can depend on.
Authentication and security
Strengthen customer trust with every message
GMS is here to provide you with enterprise-grade authentication solutions designed to prevent unauthorized access, protect customer data, and build trust. You can secure every touchpoint while maintaining effortless experience for your users.
Whether it's account verification, fraud prevention, or OTP delivery, we ensure reliability and piece of mind.
GMS Campaign Platform
GMS Campaign Platform is designed to empower you to deliver seamless, consistent and impactful communication across channels customers prefer.
Make sure your updates and reminders are always timely, relevant, and delivered directly to customers, keeping them connected to your brand every step of the way.
GMS Single API
Easily deliver timely messages across SMS, WhatsApp, Viber, and more, ensuring customers stay informed through their preferred channels - all through one secure, reliable connection designed for simplicity and scale.
Securing CX with mobile authentication
In the face of rising online threats, industries such as banking and finance, retail, and e-commerce have to step up their authentication methods and go beyond the basics.
In this article, we are looking at mobile authentication as an effective, low-cost, and hassle-free security option.
GMS in numbers
Commited to providing innovation and expertise to enterprises and Mobile Operators.
9/10
customers are highly satisfied
ISO
ISO/IEC 27001 and ISO 9001 certification
19
years of industry leadership
700+
enterprise customers
8bn
messages exchanged