We are looking for an Enterprise Relations Manager who will be on the front line of client support, ensuring our customers are thoroughly satisfied with our products and services. In this role, you will engage with clients, delivering the highest quality of customer service.
Who We Are
GMS is the AI-driven communications solutions partner for Mobile Network Operators and Enterprises globally. Our vision is to become the leading creator of value in the communication world. Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences. We are the strategic partner of choice, ready to greenlight tomorrow.
What You Will Do
- Provide quality support for existing clients - large and medium enterprises in Ukraine.
- Provide administrative support for contract signing, prepare additional agreements, and tender documents.
- Control invoice payments.
- Collaborate with marketing, legal, finance, product, and technical teams to resolve customer issues.
What We Expect
- 2+ years of experience as a B2B Account or Customer Support Manager.
- Intermediate level of English, Fluent Ukrainian.
- Excellent communication skills (both verbal and written).
- Strong customer focus and proactive work approach.
What We Offer
- Multicultural & dynamic environment in fast-growing worldwide business.
- One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
- Professional team that is committed and stands for the highest standards of performance.
- Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities.
- Customer-oriented culture with high respect for both internal and external customers.
- Competitive salary and bonus system.
Join GMS
Fill the form below or send your CV and cover letter to jobs@gms.net.
We are looking forward to receiving your submission.
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