We are looking for a Pre-Sales Manager to serve as the vital link between our commercial and technical teams. In this role, you’ll be the go-to expert supporting sales efforts by crafting tailored solutions, addressing client needs, and ensuring a smooth transition from presales to implementation. If you're passionate about CPaaS, UCaaS, Chatbots, and transforming complex technology into compelling client value - this is your next move.
Who We Are
GMS is the AI-driven communications solutions partner for Mobile Network Operators and Enterprises globally. Our vision is to become the leading creator of value in the communication world. Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences. We are the strategic partner of choice, ready to greenlight tomorrow.
What You Will Do
- Collaborate with the commercial team to ensure product suitability and align service delivery expectations
- Analyze current and emerging regional market trends to identify potential opportunities and risks
- Provide technical pre-sales support by understanding client requirements and designing commercially viable solutions
- Identify, quantify, and communicate value propositions that meet the customer’s business objectives
- Support the commercial team with business case development and supporting materials
- Present solutions and services through written proposals and oral presentations
- Deliver product training and knowledge transfer sessions to internal teams or customers
- Contribute to bid/tender preparation with a strong focus on technical input
- Ensure full compliance with GMS policies, procedures, and applicable laws
What We Expect
- Applied University degree or vocational training in IT
- 3–6 months of experience in Chatbots Sales Engineering
- Knowledge or hands-on experience with Chatbots, CPaaS, CCaaS, and UCaaS (strong advantage)
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Understanding of consultative selling techniques
- Familiarity with SaaS business messaging solutions (SMS, voice, email, OTT protocols)
- Understanding of agile software development practices
- Strong analytical, organizational, and project management skills
- Excellent communication and negotiation skills (written and verbal)
- Self-organized, results-driven, and customer-oriented
- Fluent in English and German.
What We Offer
- Multicultural & dynamic environment in fast-growing worldwide business.
- One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
- Professional team that is committed and stands for the highest standards of performance.
- Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities.
- Customer-oriented culture with high respect for both internal and external customers.
Join GMS
Fill the form below or send your CV and cover letter to jobs@gms.net.
We are looking forward to receiving your submission.
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