GMS AI Chatbots
Empower your teams, delight your customers and optimise your processes
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Transform your communication flows for high-impact results
Adaptable to hundreds of use cases, GMS AI Chatbots help you increase efficiencies and enable high KPI achievement in frontline departments.
AI Chatbots for Customer Care
- Increase customer satisfaction
- Boost team productivity
AI Chatbots for HR and Recruitment
- Raise employee engagement
- Improve recruitment processes
Chatbots for Marketing and Sales
- Boost your conversion rates
- Scale with no overheads
Build outstanding customer experiences at any touchpoint
Offer 24/7 guidance and care as your customers shop, browse for information, make bookings, or look to resolve customer service issues.
Your possibilities are endless – integrate with multiple channels and tools, monitor conversations, and seamlessly transfer to live agents when needed.
Enable a smart, efficient and happy workforce
Enhancing employee experience is a key priority for successful organisations as engaged employees go the extra mile.
Outperform your competitors by boosting your team’s productivity, automating repetitive tasks, and ensuring convenient and efficient information flow across departments.
Multiple goals, one solution
Augment your customer-centric and internal communications with AI Chatbots tailored to your use cases and business goals.
Customer Support
Faster time to resolution
- FAQ resolution
- Product and shipping information
- Chatbot-to-live agent transfer
Sales Automation
Lead generation and qualification
- Bookings and appointments
- Lead nurturing
- User retention
Product Promotions
Increased conversions
- Personalised offers
- Shopping assistance
- Encouraging subscriptions
Candidate recruitment
Productivity boost
- Candidate sourcing
- Interview scheduling
- Company FAQs
Employee onboarding
Increased efficiency
- Resource navigation
- Vacations and sick leave
- Feedback collection
Social media
Brand personalisation
- Improved visibility
- Real-time responses
- Personalised conversations
Successfully craft effective conversational journeys
AI Chatbots that adapt to your brand
Recognising your unique business objectives and audience expectations, GMS delivers tailored AI solutions to support your success.
- Natural Language Understanding (NLU)
- Custom Large Language Models (LLM)
- Multi-language capabilities
- Unlimited integrations and channels
- Advanced analytics
- Public cloud deployment
Industry-recognised skills and thought leadership
Inspired by the world of tomorrow, GMS has acquired and is developing technology expertise that will shape the way we talk, work, and search for information.
