CUSTOMER EXPERIENCE PROGRAMS

Data-driven Content

Discover new ways to drive customer satisfaction with relevant AI messaging and content

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SUCCESS STORY

90% less time needed for content creation

Product content for a major US booking site
After streamlining content creation workflows with GMS Data-driven AI Content Builder, a large hotel booking site saw accelerated month-to-month growth.
BUSINESS VALUE

Create relevant and personable CX content in seconds

Deliver informative customer-facing content and streamline internal processes with AI that knows your business.

resolver

Proactively resolve customer issues

Automatically create user guides and FAQ content to address common queries.

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Streamline internal workflows

Easily build and update internal knowledge bases to simplify work for your teams.

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Lower your costs

Produce more content in less time without the need to hire additional staff or extend agency contracts.

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Offer cross-channel support

Seamlessly create short or long-form content for different communication platforms.

Language

Break language barriers

Get quality content translations to build deeper relationships with international audiences.

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Increase team productivity

Automate repetitive tasks to keep your teams focused, productive, and motivated.

DATA-DRIVEN CONTENT

Data-driven AI Content Builder

Craft authentic content for any channel or use case

Keep your audiences' informed and engaged with on-brand content tailored to their needs.

 

GMS Data-driven AI Content Builder lets you generate multi-form content in different languages to support your marketing or CX efforts.

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DATA-DRIVEN CONTENT

AI E-commerce Optimiser

Strengthen your marketplace presence with relevant product page descriptions

Save time on creating product content while ensuring effective positioning on top marketplaces.

 

Leverage advanced Generative AI technology and GMS's robust platform to create large volumes of relevant and SEO-friendly content in a matter of seconds.

Commerce
DATA-DRIVEN CONTENT

AI Translator

Elevate your presence in target markets with effective local content

AI helps you increase visibility in target locales by eliminating the language barriers.

 

GMS AI Translator relies on advanced algorithms to deliver precise and natural-sounding translations in a number of global languages.

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GMS blog for HR and Customer care

Emotional vs. Artificial Intelligence

While empathy and human touch are vital, businesses can reap significant benefits by automating repetitive processes with AI chatbots. By offloading routine tasks, HR and Customer Care can focus on more complex and value-adding activities.

PROVEN EXCELLENCE

GMS in numbers

Commited to providing innovation and expertise to enterprises and Mobile Operators.

9/10

customers are highly satisfied

ISO

ISO/IEC 27001 and ISO 9001 certification

19

years of industry leadership

700+

enterprise customers

8bn

messages exchanged

CONTACT US

Talk to our AI experts!

Greenlight your tomorrow with GMS's Customer Experience Programs.
Marina Petrova
Marina Petrova
Head of GenAI business at GMS